Basic
$15/mo or $135/yr
Save 25% annually- 1 Remote Support Session per Month
- 15-minute remote appointments
- Covers 1 entertainment area
- Basic device setup help
- Email Support
Starter
$20/mo or $180/yr
Save 25% annually- 2 Remote Support Sessions per Month
- 15-minute remote appointments
- Covers 2 entertainment areas
- Smart TV and streaming device help
- Live Chat Support
Standard
$25/mo or $225/yr
Save 25% annually- 3 Remote Support Sessions per Month
- 30-minute remote appointments
- Covers 3 entertainment areas
- Buying consultation included
- Personalized Technology Recommendations
Plus
$30/mo or $270/yr
Save 25% annually- 4 Remote Support Sessions per Month
- 30-minute remote appointments
- Covers 4 entertainment areas
- Wi-Fi and smart home support
- Priority Scheduling
Premium
$35/mo or $315/yr
Save 25% annually- 5 Remote Support Sessions per Month
- 30-minute remote appointments
- Covers 5 entertainment areas
- Annual virtual home technology review
- Priority Response
Elite
$40/mo or $360/yr
Save 25% annually- 6 Remote Support Sessions per Month
- 30-minute remote appointments
- Covers 6 entertainment areas
- Advanced home entertainment guidance
- Concierge Technology Planning
Family
$45/mo or $405/yr
Save 25% annually- 7 Remote Support Sessions per Month
- Up to 45-minute remote appointments
- Whole-home coverage
- Annual virtual home technology review
- Fastest Response Priority
- Dedicated Family Tech Advisor
Loyalty & Referral Credits: Eligible customers may receive promotional, loyalty, or referral credits. Credits are applied to future renewals and may reduce the amount due. Public pricing reflects standard membership rates.