Yes. Most support is handled remotely by phone, text, FaceTime, Zoom, or Google Meet across the USA and Canada.
No. Remote support is available broadly. Physical installation may only be available in select service areas or through approved partners.
An entertainment area is one room or setup, such as a living room TV, bedroom TV, home theater area, outdoor TV area, or game room.
Yes. Customers can change plans before the next billing cycle.
Every membership includes access to expert technology guidance, remote support, troubleshooting, device configuration assistance, and ongoing recommendations. Higher membership tiers include additional monthly remote support sessions, priority response, and expanded member benefits.
Yes. Eligible referral, loyalty, or promotional credits may reduce future renewal amounts.
No. We help customers configure their own devices, apps, accounts, and home entertainment systems.
Definitely! Professional TV calibration makes a world of difference. We use specialized tools and techniques to adjust your TV's settings for optimal brightness, contrast, color accuracy, and sharpness, so you get the best possible picture quality.
We stand behind our work! We offer ongoing support and are always just a phone call or email away if you have questions or encounter any issues.